These terms apply to the use of this Website owned by COOL GUYS SDN BHD (“Cool Guys”, “we”, “us”, and “our”) operating from No.1, Lingkaran Sultan Mohamed 1A, Taman Perindustrian Bandar Sultan Suleiman, 42000 Pelabuhan Klang, Selangor, Malaysia. Please read these terms before using our website and before submitting any data to us.

We advise you to read and understand these terms in conjunction with our Privacy Notice. Together, they make up the framework in which we process data, maintain our website, and provide our services to you. In using our website, you agree to be bound by the following terms and conditions.

If you don’t adhere to the terms set out in this document, we reserve the right to suspend or terminate your use of services and your account or take any other appropriate action.

Disclaimer

Cool Guys will not be held responsible and/ or liable for any loss or damage, indirectly or consequently, arising from your use of hyperlinks and the usage of the third party websites. We advise you to read the privacy policy, the terms of use, and the cookie policy of each new website you visit and use. We will also not be held responsible and/or liable for any loss or damage, indirectly or consequently, arising out of your use of or reliance on information accessed in this website. Nor will Cool Guys be held responsible or liable for any information that third party pages store and process about you. If you create a link to our website from another website, or use any of the Cool Guys website content, trademark, copyright material, logos, mascot, or information, we reserve the right to object to this use and require the withdrawal of such a link and of such material.

Exception to Disclaimer

This disclaimer, set out in these terms and conditions, does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

Terms for Using Our Content and Services

1. Website contents. The content, information, and any copyrighted material on this website are solely for your general information and use. We reserve the right to amend and/or modify the information on this page for any reason, at any time without notice and without any liability to Cool Guys. We also reserve the right to update or change information in regards to events, in articles, and any content on our website without any liability to Cool Guys. We do not guarantee the accuracy, completeness or timeliness of information available on our website. By using this site, you acknowledge that this site may contain inaccuracies and errors.
   
   
2. What are Content and Services? Content and services refer to anything offered by Cool Guys, i.e. our website; any apps we may create, own or co-create; any text, audio, video, software, images; any technical information from meta data and open source; and anything made by people using our services or user generated content; any information about events, or text and articles we publish on our site; any documents, guidelines, agreements, and similar content downloadable from our website, for visitors to this website. Services provided by third parties will have their own terms of use.
   
   
3. Third parties. This website may contain hyperlinks to and/or via third party websites. These links are provided for your convenience, and to provide you with further services and information. Cool Guys does not guarantee that the content of the third party pages are correct or accurate. External links do not indicate or imply that we endorse or are affiliated with these websites, their owners, or the content and views expressed on these websites, with the sole exception of the link to our Track and Trace customer portal service provided by our affiliate vendor.
   
   
4. What you cannot do with our website. When using information from the Cool Guys website or associated social media platforms, you should not:
   – use or share information to cause harm or offence, insult, mislead, discriminate or defame, anything illegal such as breaking privacy law or anything that could bring Cool Guys or its employees into disrepute.
   – state or imply that Cool Guys endorses, promotes, advertises, sponsors, supplies or approves of you – unless an authorized Cool Guys representative has agreed to this in writing.
   – interfere with Cool Guys services i.e. no hacking, bypassing any website or content security, or refusing to remove content upon our request.
   – pose as Cool Guys, i.e. recreating a service or copying the look of a service, using the Cool Guys brand, trademarks, logos, or mascot without our permission; use our content in marketing materials; or monetize our content or services.
   
   
5. Copyright. This website and its content is copyright of Cool Guys with all rights reserved.
   – General copyright information. The Cool Guys website comprises material which is wholly owned by us or licensed to us. This material includes but is not limited to: logos, mascot, the website layout and design, the graphics, the contents, the images, videos and audio. Reproduction or unlawful, unlicensed, unauthorized use of Cool Guys’ property is strictly prohibited. We reserve the right to pursue legal action against any misuse of our materials as deemed necessary. Please contact us about copyright ownership and where to obtain permissions to use our website materials.
   
   
6. Permissions. Please seek our permission if you want to use any of the information, services or content from our website. You are required to obtain permission for using content, clips, logos, mascots, or anything that is published on this website. We also reserve the right to refuse permission as we see fit. In instances where Cool Guys does not own the copyright for licensed materials, please seek the necessary permissions from the owner.
   
   
7. Quote requests and CoolTrak Track & Trace customer portal registration. To request a quote or register for an account to access the CoolTrak Track & Trace customer portal, we will need to collect some Personal Data from you. This includes, but is not limited to, your name, contact information, place of business, and location. Please read and understand how we collect and process your personal data in our Privacy Notice. Our Track & Trace service requires you to log in to an external site operated by our affiliate vendor. Please read and understand our vendor’s terms of use and privacy policies before logging in for the first time.
   
   
8. General account safety guidelines. You are responsible for keeping your account safe. You can do so by:
   – Never sharing your user ID or password with anyone or lending your account to other people;
   – Never bypassing our security measures;
   – Never creating more than one account;
   – Keeping your details up to date.
   
   
9. Your consent and information. If you have consented to provide us your personal data, your rights in relation to this are set out in our Privacy Notice. The data we collect from web forms and registration processes help us to provide you with services, notifications, and other features as well as make improvements to our offerings.
   
   
10. Data protection. We do our best to ensure this website complies with the Personal Data Protection Act 2010 (PDPA) and other applicable laws and regulations governing data protection.
    
    

These terms of use are effective 1 May 2021. For further enquiries or additional information, please contact enquiry@coolguys.com.my.